Bronze Casino Privacy Policy

Bronze Casino processes player data to operate casino accounts, verify identity, handle payments, protect accounts, meet legal obligations and provide responsible gambling controls. This Privacy Policy explains what information is collected, how it is used, when it may be shared, how long it is stored and what rights players have under UK data protection law and GDPR principles.

The platform is operated by Alpha Interactive Solutions N.V. and is connected with Curacao eGaming licence number 8048/JAZ. Bronze Casino supports UK-facing access, GBP payments, casino gameplay, live dealer games, bonuses, withdrawals, customer support and account verification. These services require personal, technical, payment and gameplay data to be processed securely.

This Privacy Policy applies to registration, login, deposits, withdrawals, gameplay, bonus use, support requests, KYC checks, responsible gambling tools, marketing preferences and website activity. Bronze Casino is intended only for players aged 18+.

Scope of This Privacy Policy

This Privacy Policy applies to personal data processed when a player creates an account, logs in, uses casino services, deposits funds, requests withdrawals, claims promotions, contacts support or interacts with website tools. It also covers technical data collected through browsers, cookies, security systems and fraud prevention controls.

The policy includes account data, payment data, verification documents, gameplay history, bonus activity, technical identifiers, support messages and marketing preferences. These data categories are required for account management, financial processing, legal compliance, player protection and service security.

Bronze Casino may update this Privacy Policy when legal requirements, payment rules, security controls or operational processes change. Significant updates may be communicated through the website, account notices or official support channels where required.

Personal Data Collected

Bronze Casino may collect identity and contact information during registration and verification. This can include full name, date of birth, gender, residential address, email address, phone number, country, preferred currency and account login details. Passwords should be stored as protected credentials rather than plain text.

Account data may include username, registration date, login activity, account status, bonus claims, loyalty activity, transaction history and gameplay records. This information helps the platform operate the account, maintain accurate balances, apply bonuses and investigate disputes.

Technical data may include IP address, device type, browser type, operating system, session timestamps, geolocation indicators, cookie identifiers and security logs. This information is used to protect account access, detect suspicious behaviour, manage restricted territories and support safer gambling controls.

KYC, Payment and Gameplay Data

Bronze Casino may request KYC information to confirm age, identity, address and payment ownership. Verification documents can include a passport, driving licence, national identity document, proof of address, bank statement, payment screenshot or other document required for compliance checks.

Payment data may include deposit method, withdrawal method, transaction amount, payment reference, currency, failed payment records and chargeback information. Listed payment methods for Bronze Casino include Visa/MasterCard, Skrill, Neteller, Bank Transfer and Paysafecard, with GBP support and weekly withdrawal limits of up to £5,000 depending on method.

Gameplay data can include game titles played, stake amounts, session duration, win/loss records, bonus wagering progress, free spin use and responsible gambling triggers. This data is needed to settle game results, monitor bonus conditions, investigate technical disputes and support account safety.

How Bronze Casino Uses Personal Data

Bronze Casino uses personal data to create and manage player accounts, verify identity, process deposits and withdrawals, provide access to games, apply bonuses, maintain transaction records and respond to support requests. These activities are necessary for the casino service to function.

Data is also processed for compliance purposes. This includes age verification, anti-money laundering checks, fraud prevention, payment ownership review, duplicate account detection, dispute handling and responsible gambling monitoring. For example, the platform may review transaction patterns, session length, bonus usage or unusual account behaviour.

Marketing data may be used to send promotional updates where consent or another lawful basis applies. Players may opt out of marketing communications at any time. Opting out of marketing does not stop essential account, payment, security or legal notices.

Legal Bases for Processing

Bronze Casino processes personal data under several legal bases. Contractual necessity applies when data is needed to create an account, provide casino services, manage balances, process payments or deliver support.

Legal obligation applies where the platform must comply with licensing rules, AML requirements, age verification rules, tax or accounting duties, fraud prevention obligations and responsible gambling requirements. These obligations may limit the ability to delete certain records immediately.

Legitimate interests may apply to platform security, fraud detection, service improvement, dispute prevention, account protection and internal reporting. Consent may apply to selected marketing communications, optional cookies or specific preferences. Consent can be withdrawn where processing depends on consent.

Marketing Communications and Opt-Out

Bronze Casino may send information about promotions, bonuses, free spins, loyalty rewards or service updates where permitted. Marketing may be based on consent, account preferences or applicable soft opt-in rules.

Marketing messages may be personalised using account activity, bonus interest, gameplay category, preferred payment method or communication history. The platform should not use marketing preferences to override responsible gambling restrictions, self-exclusion or account closure settings.

Players can withdraw marketing consent or opt out of promotional messages through account settings, unsubscribe links or support contact. The platform may still send non-marketing messages about payments, security, legal updates, verification, responsible gambling or account status.

Cookies and Tracking Technologies

Bronze Casino may use cookies and similar technologies to operate the website, protect sessions, remember preferences, analyse performance and support marketing where permitted. Essential cookies are needed for login, account security, fraud prevention and navigation.

Analytics cookies may help measure traffic, page usage, device performance and technical errors. Personalisation cookies can support language settings, recently played games or preferred categories. Marketing cookies may be used only where permitted by consent and applicable law.

Players can manage cookies through browser settings or available cookie tools. Disabling essential cookies may affect login, cashier access, gameplay, security checks or account functionality. Non-essential cookies should be controlled through consent settings where available.

Data Sharing and Service Providers

Bronze Casino may share personal data with trusted service providers where necessary to operate the platform. This can include payment processors, banks, e-wallet providers, identity verification services, fraud prevention vendors, game providers, hosting services, analytics tools and customer support platforms.

Data may also be shared with regulators, courts, law enforcement, financial crime units, auditors or professional advisers where required by law or necessary to defend legal claims. Responsible gambling bodies may receive relevant information where self-exclusion, player protection or regulatory duties require it.

Third parties should process data only for authorised purposes and under contractual safeguards. Bronze Casino should not sell player personal data to unrelated third parties. Where providers operate outside the UK or EEA, appropriate safeguards should be used.

Data Security Measures

Bronze Casino uses security measures designed to protect personal, payment and account data. These measures may include SSL encryption, firewalls, secure storage, restricted access, role-based permissions, risk assessments, staff training and monitoring of suspicious account activity.

Payment and verification data may be reviewed through secure systems, and access should be limited to authorised staff or service providers with a valid operational need. Security logs may be used to detect account takeover attempts, unusual payment behaviour or technical abuse.

No online system can guarantee absolute security. Players should protect their own account by using a strong password, keeping login details private, avoiding public devices, logging out after sessions and contacting support if suspicious activity appears.

Data Retention

Bronze Casino keeps personal data only for as long as required for the purpose for which it was collected, unless a longer period is required by law, licensing rules, AML obligations, dispute resolution or fraud prevention needs.

Account data may be retained while the account remains active. Transaction data, KYC records and payment records may need to be stored for several years where financial, AML or regulatory obligations apply. Support messages may be kept to manage complaints, disputes and service history.

When data is no longer required, it may be deleted, anonymised or securely archived. Deletion requests may be refused or delayed where records must be kept for legal, regulatory, payment, fraud prevention or responsible gambling reasons.

Player Rights Under UK GDPR

Players may have the right to access personal data held by Bronze Casino, request correction of inaccurate data, request deletion where legally possible, restrict processing, object to certain processing and receive data portability where applicable.

Players may also withdraw consent for marketing or optional processing where consent is the legal basis. Withdrawal does not affect processing already completed before consent was withdrawn, and it does not stop processing required for legal or contractual reasons.

A verified request may be submitted through the official support contact. Bronze Casino may ask for identity confirmation before disclosing, correcting or deleting personal data. Players also have the right to complain to the relevant data protection supervisory authority if they believe their privacy rights have not been respected.

Underage Users and 18+ Protection

Bronze Casino is intended only for players aged 18 or over. The platform should not knowingly collect or process data from minors for gambling activity. Date of birth checks, KYC controls and account monitoring help prevent underage access.

If the platform identifies that an account was created by a minor, the account may be suspended or closed. Related data may be reviewed for legal, fraud prevention and safeguarding purposes before deletion or restriction.

Parents or guardians who believe that a minor has provided data to Bronze Casino should contact support with enough information to investigate the account. The platform may request verification before taking action.

International Data Transfers

Bronze Casino may use service providers or technical systems located outside the United Kingdom or European Economic Area. This can include hosting, payment processing, verification, analytics, fraud prevention or customer support tools.

Where data is transferred internationally, appropriate safeguards should be used. These may include contractual protections, security controls, restricted access, data processing agreements or other lawful transfer mechanisms.

International transfer safeguards are designed to keep personal data protected even when processing occurs in another jurisdiction. The type of safeguard may depend on the provider, service, destination country and applicable law.

Privacy Policy Updates

Bronze Casino may update this Privacy Policy to reflect legal changes, operational updates, security improvements, payment changes, new service providers or regulatory requirements. The latest version should replace previous versions once published.

Significant changes may be communicated through website notices, account messages or email where required. Continued use of the platform after updates may indicate acceptance where legally permitted.

Players should review the Privacy Policy periodically, especially before registration, deposits, withdrawals or use of new promotional tools.

Contact for Privacy Requests

Privacy questions, correction requests, access requests, deletion requests, marketing opt-outs or data protection concerns may be submitted through the official Bronze Casino support channel.

A privacy request should include enough information to identify the account and the specific request. For security reasons, the platform may ask for verification before disclosing, changing or deleting personal data.

Bronze Casino may refuse or limit a request where required data must be kept for licensing, AML, payment, dispute, fraud prevention or responsible gambling reasons.