Bronze Casino Terms & Conditions

These Terms & Conditions govern registration, account access, deposits, withdrawals, gameplay, bonuses, promotions, responsible gambling tools and use of Bronze Casino services. By creating an account, logging in, depositing funds, claiming promotions or playing real-money games, a player accepts these Terms and agrees to follow all applicable rules.

Bronze Casino operates under Curacao eGaming licence number 8048/JAZ and is managed by Alpha Interactive Solutions N.V. The platform provides casino games, live dealer content, sports betting, cybersport, tournaments, lotteries, bonuses and payment services for eligible players aged 18 or over.

These Terms should be read together with the Privacy Policy, Cookies Policy and Responsible Gaming page. If a promotion, game or payment method has specific terms, those specific rules apply together with these general Terms.

Acceptance of Terms

These Terms apply to all account holders and to all use of Bronze Casino services. This includes browsing the site, registering an account, accessing the cashier, claiming bonuses, playing casino games, contacting support or using responsible gambling tools.

A player who does not accept these Terms should not register, deposit, claim promotions or use real-money services. Continued use of the platform after updates to the Terms may indicate acceptance of the updated version where permitted by applicable law.

Bronze Casino may restrict access to certain products, bonuses, payment methods or account features depending on player location, verification status, age checks, payment review or responsible gambling restrictions.

Eligibility and 18+ Access

Bronze Casino is intended only for players aged 18 or over. Registration, deposits, bonus claims and real-money gameplay are not permitted for minors. The platform may request proof of age, identity or address to confirm that the account holder is eligible to use the service.

Players are responsible for ensuring that access to Bronze Casino is lawful in their location. The platform may block, suspend or restrict accounts where local laws, licensing conditions, payment rules or internal risk checks prevent continued access.

If an account is found to belong to a person under 18 or to contain false registration information, Bronze Casino may suspend or close the account. Any deposits, balances, bonuses or winnings may be reviewed and handled according to these Terms and applicable law.

Account Registration and Player Information

Account registration requires accurate, current and complete information. This may include full name, date of birth, address, email address, phone number, country and preferred currency. Information provided during registration must match any documents later submitted for verification.

Only one account is allowed per person. Multiple accounts, duplicate registrations, shared accounts or accounts created using false information may be suspended or closed. Bonus funds, free spins or winnings linked to duplicate or misleading accounts may be forfeited.

The account holder is responsible for keeping login details secure. Passwords should not be shared with another person. Any suspected unauthorised access, lost credentials or unusual account activity should be reported to support as soon as possible.

Verification, KYC and AML Checks

Bronze Casino may request identity, age, address and payment ownership verification. Verification may be required before the first withdrawal, during account review, after suspicious activity, after changes to account data or when required by anti-money laundering procedures.

Requested documents may include passport, driving licence, national identity document, utility bill, bank statement, payment screenshot or other evidence needed to confirm identity and payment ownership. Documents must be clear, valid and consistent with the account information.

Failure to complete verification may result in delayed withdrawals, restricted access, cancelled bonuses, suspended gameplay or account closure. Bronze Casino may also refuse transactions where payment ownership cannot be confirmed or where account details do not match submitted documents.

Deposits, Withdrawals and Payment Rules

Bronze Casino supports GBP payments through selected methods such as Visa/MasterCard, Skrill, Neteller, Bank Transfer and Paysafecard. Payment availability may depend on player location, account status, verification level and provider rules.

Minimum deposits and withdrawals are method-specific. The payment data for Bronze Casino lists Visa/MasterCard deposits from £10, Skrill/Neteller from £20, Bank Transfer from £20 and Paysafecard from £10. Paysafecard is deposit-only and cannot be used as a withdrawal method.

Withdrawals may be subject to verification, bonus wagering completion, payment ownership checks, anti-fraud review and provider processing times. Card withdrawals can take 1–3 days, Skrill/Neteller can take instant to 24 hours, and Bank Transfer can take 3–5 days. The listed withdrawal limit is up to £5,000 per week for major withdrawal methods.

Bonuses, Free Spins and Promotions

Bronze Casino promotions may include deposit bonuses, free spins, no deposit offers, VIP rewards, bonus codes, seasonal offers and loyalty cashback. Each promotion is subject to its own terms, including qualifying deposit, wagering requirement, expiry, eligible games, maximum bet, maximum conversion and withdrawal rules.

The welcome package is listed as up to £2,000 + 100 free spins across the first 3 deposits. The first deposit stage is 200% + 50 free spins, the second stage is 100% + 20 free spins, and the third stage is 150% + 30 free spins. Promotional values may change, so the active promotion page should be checked before claiming.

Bonus abuse is prohibited. This can include creating multiple accounts, using false details, claiming the same promotion more than allowed, manipulating bonus mechanics, using restricted betting patterns, placing bets only to clear wagering with minimal risk, or breaching game eligibility rules. Bronze Casino may cancel bonuses, remove bonus-linked winnings or close accounts where abuse is identified.

Gameplay, Technical Errors and Fair Use

All gameplay must follow fair use rules, game-specific terms and provider rules. Bronze Casino offers slots, live casino games, table games, sports betting, cybersport, tournaments and lotteries, each of which may have separate rules, limits and settlement mechanics.

Game outcomes are determined by the relevant game system, RNG, live dealer process or sports settlement rules. RTP figures, where shown, are theoretical long-term return percentages and do not guarantee results in any individual session.

Technical errors, interrupted rounds, system malfunctions, incorrect odds, payment duplication, display errors or game provider issues may lead to review. Bronze Casino may void affected bets, correct balances or rely on game provider logs where necessary. The platform is not responsible for losses caused by a player’s device, internet connection, browser settings or unauthorised use of login details.

User Obligations and Prohibited Activity

Players must use Bronze Casino lawfully and honestly. Account holders must not provide false information, open duplicate accounts, use another person’s identity, use third-party payment methods, attempt chargeback fraud, bypass location restrictions or misuse promotions.

The use of bots, scripts, automation, collusion tools, exploit strategies, VPN misuse, software manipulation or attempts to interfere with game systems is prohibited. Any activity that damages platform security, payment integrity or fair gameplay may trigger account review.

Players must also comply with responsible gambling restrictions. A player who is self-excluded, underage, restricted by law or blocked for safer gambling reasons must not attempt to create a new account or access the platform through another person.

Responsible Gaming and Account Limits

Bronze Casino provides responsible gambling information and may offer tools such as deposit limits, reality checks, cooling-off periods, self-exclusion and account restrictions. These tools are intended to keep gambling controlled and financially manageable.

Gambling should be treated as entertainment, not as a source of income. Players should not chase losses, gamble with money needed for bills, or continue playing when gambling affects work, family, sleep or personal wellbeing.

Bronze Casino may restrict account access, block promotions or suspend activity where responsible gambling concerns are identified. Self-exclusion or safer gambling restrictions may also stop deposits, gameplay and promotional communication for the selected period.

Account Suspension, Closure and Termination

Bronze Casino may suspend, restrict or close an account where these Terms are breached. Reasons may include failed verification, underage registration, false information, duplicate accounts, bonus abuse, payment fraud, chargebacks, prohibited software, suspicious gameplay or restricted-location access.

During account review, deposits, withdrawals, bonuses or gameplay access may be paused. Bronze Casino may request additional documents or information before making a final account decision. Any remaining balance may be reviewed under these Terms, promotional rules and applicable law.

A player may request account closure through support. Account closure does not remove obligations linked to unpaid balances, disputes, verification, fraud review, regulatory retention or responsible gambling records.

Limitation of Liability

Bronze Casino is not liable for downtime, delayed access, technical interruptions, payment provider issues, internet failures, device problems, third-party service outages or events outside reasonable control. The platform may take reasonable steps to restore access, correct errors or review affected transactions.

Bronze Casino is not liable for indirect, incidental or consequential losses, including lost opportunity, loss of profit, emotional distress, device issues or losses caused by a player’s failure to protect login details. Nothing in these Terms excludes liability that cannot legally be excluded.

Game provider records, transaction logs and platform security records may be used to resolve technical disputes. Where an error affects a game round, payment or bonus, Bronze Casino may correct the account balance according to available evidence and applicable rules.

Privacy, Cookies and Data Use

Bronze Casino processes personal data in line with its Privacy Policy. Data may be used for account management, identity verification, payments, withdrawals, fraud prevention, AML checks, responsible gambling, support and marketing preferences.

Cookies and similar technologies may be used to operate the website, protect login sessions, remember preferences, analyse performance and support marketing where permitted. Cookie use is governed by the Cookies Policy and available consent settings.

Players should review the Privacy Policy and Cookies Policy before registration. Use of the platform may require processing of identity, payment, technical, gameplay and support data.

Complaints and Dispute Resolution

Players should first contact Bronze Casino support to resolve complaints about accounts, payments, bonuses, gameplay, verification or responsible gambling restrictions. A complaint should include account details, transaction references, screenshots, game round IDs or any information needed to investigate the issue.

Bronze Casino may require time to review internal logs, payment provider records, game provider data or verification documents. If a complaint remains unresolved within 8 weeks, the player may be able to refer the matter to an Alternative Dispute Resolution provider where applicable by law.

Disputes must be raised in good faith. False claims, abusive communication, fraudulent documents or attempts to manipulate complaint procedures may lead to account restrictions.

Changes to These Terms

Bronze Casino may update these Terms to reflect legal, licensing, payment, security, operational or product changes. Updated Terms become effective when published unless a later effective date is stated.

Significant changes may be communicated through website notices, account messages or email where required. Players should review the Terms regularly, especially before depositing, claiming bonuses, requesting withdrawals or using new features.

If a player does not accept updated Terms, the account should not continue to use Bronze Casino services. Existing balances, withdrawals and account closure requests will be handled according to applicable rules and legal obligations.

Contact

Questions about these Terms, account verification, payments, bonuses, responsible gambling tools, complaints or account closure may be submitted through the official Bronze Casino support channel.

Support may request account verification before discussing account-specific matters or applying changes. This protects personal data and prevents unauthorised account actions.

Bronze Casino may refuse to act on requests that are incomplete, unverifiable, abusive, fraudulent or inconsistent with legal, payment, AML or responsible gambling obligations.